The hotel offers amenities for your comfortable stay and unforgettable experiences
Prompt Service!
“Despite some initial hiccups with room service, I appreciated how quickly the staff responded to my needs, especially when they promptly provided the missing utensils.” view full review
Excellent Facilities
“The hotel facilities exceeded my expectations compared to other hotels in the same price range. Everything was well-maintained and convenient.” view full review
Comfortable Room!
“My room was spotless and had all the amenities I needed, making my stay very comfortable and enjoyable.” view full review
Delicious Dining!
“The food I ordered was worth the wait; despite a slight delay, the taste and quality were really good, making it a good dining experience.” view full review
General
Wi-Fi
Safe deposit box
Lift
Guest Parking
Electric kettle
Services
Laundry
Dining
Restaurant
Business
Business centre
Spa & Leisure
Swimming pool
Room features
Air conditioning
In-room safe
Mini-bar
Sitting area
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Al Muraqabat,
Dubai,
United Arab Emirates,
82777,
Dubai
Map view
street view
Al Muraqabat,
Dubai,
United Arab Emirates,
82777,
Dubai
City landmarks
Museum
Dubai Museum
2.5
km
Al Maktoum Road Intersection of D89 and Umm Hurrair Rd
Deira Clocktower
1.5
km
Dubai - United Arab Emirates
Al Fahidi Historical Neighbourhood
2.3
km
Gallery
XVA Gallery
2.3
km
Southern side of Dubai Creek
Bur Dubai Abra Dock
2.5
km
Museum
Coffee Museum
2.2
km
Gallery
Majlis Gallery
2.2
km
Gallery
Al-Serkal Cultural Foundation
2.3
km
M04
Hummer Desert Safari Dubai
770 m
Shopping Area
Twin Towers Shopping Mall
1.3
km
Dubai - United Arab Emirates
Sheikh Saeed al-Maktoum's House
3.2
km
Aquarium
Dubai Aquarium & Underwater Zoo
1.5
km
2nd Za'abeel Road
Shiva and Krishna temple
2.5
km
Public Building
Dubai Municipality
1.2
km
Entrance of the Dubai Creek
The Dubai Heritage Village
3.1
km
Marina
Al Seef
2.8
km
Shopping Area
Abraj Shopping Centre
1.5
km
Market
Meena Bazaar
2.8
km
Museum
Women's Museum
2.4
km
Museum
Saruq Al Hadid Archaeology Museum
2.6
km
Library
Juma Al Majid Heritage and Culture Center
1.8
km
Public Building
Dubai Municipality Museum
2.4
km
Square
Al Seef Village
1.5
km
Al Bastakiya
Philately Museum
1.7
km
Mosque
Grand Bur Dubai Masjid
2.5
km
Spa Centre
Jannati Health Club and Spa
2.0
km
Museum
Museum of Illusions
4.0
km
Nearby
Mall
Al Ghurair Center
400 m
Omar Bin Al Khattab Rd Deira
Swissotel Spa and Sports
400 m
Mall
Deira
400 m
Restaurants
Quwaider Al Naulsi
190 m
16 Al Muraqqabat Rd Al Muraqqabat
Sultan Dubai Falafel Restaurant
220 m
Al Muraqqabat Al Muraqqabat Rd
Seafood in a Bucket
330 m
Ansar Gallery Al Jazeira St
Chowking
510 m
Shop # G41A
Burger King
420 m
Al Rigga Al Rigga Rd 19
The Lords Pub
440 m
Al Muraqqabat Rd
KimChikin
390 m
Al Karama Ground Floor
Hardee's
730 m
Al Muraqqabat Al Muraqqabat Rd
Automatic Restaurant & Grill
410 m
Al Muraqqabat Al Muraqqabat Rd Al Rigga Road
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
Convenient Location
Spacious Rooms
Lack of Detailed Information
Inconsistency in Cleanliness
6.4/10
Nice
Rooms
6.7
Location
8.0
Service
6.1
Dining
6.0
Guest reviews
6.4/10
based on 20 reviews
6.5
6.5/10 based on 2561 reviews
Jerry
United States,
May
2024
6.0/10
The hotel's location is convenient, close to various facilities but could be more affordable. The rooms were average, lacking some amenities promised during booking. The service was friendly overall despite some shortcomings. The dining options were inconsistent. The hotel facilities were satisfactory.
Rooms
5.0
However, it didn't have any weird smells or stains.
Service
6.0
The staff was cooperative and friendly during my stay, but there were issues like lack of hot water and breakfast quality not meeting expectations.
Location
7.0
The hotel's location is central, with easy access to the metro station and mall, although it could offer better value for the price.
Dining
5.0
The dining experience was not consistently good. The buffet had enough options but quality was varied.
Facilities
7.0
The hotel facilities were okay, nothing extraordinary but not lacking either.
Jason
United Kingdom,
May
2024
7.0/10
The hotel had comfortable and quiet rooms with a nice flat screen TV, but they seemed old and the pricing differed from the estimate given at booking. The service was cooperative and friendly overall, although some issues with Wi-Fi and TV channels clarity. The location was ideal with close access to the metro station and taxis, within walking distance to the creek and Diera City Centre, but the breakfast was not included as per the booking. The dining experience was average, while the facilities were adequate.
Rooms
7.0
The rooms were very dark and looked old and worn out but were comfortable and quiet.
Service
7.0
The staff was very cooperative and friendly, but there were some issues with Wi-Fi and TV channels clarity.
Location
9.0
The hotel's location was ideal with a very close metro station, taxis outside the entrance, and within walking distance to the creek and Diera City Centre.
Dining
5.0
The dining experience was average with some clarity issues on TV channels. Breakfast was not included as per the booking.
Facilities
7.0
The facilities were adequate.
Steven
United States,
May
2024
7.8/10
I had a pleasant stay at the hotel. The rooms were spacious and clean, although the toilet bowl could have been better prepared. The service was professional and efficient, with Prakash and Zara standing out for their assistance. The location was convenient, close to malls and public transportation. The dining options were adequate, but not exceptional. The facilities were satisfactory overall, matching the price paid for the stay.
Rooms
8.0
The rooms were large, with air conditioning and a spacious bathroom. The cleanliness was good, except for the toilet bowl.
Service
7.0
The service was professional, and the staff, including Prakash and Zara, were attentive. However, the information provided about calls and charges could be clearer.
Location
9.0
The hotel is conveniently located in lively Deira, near Reef Mall and public transportation options. However, some areas, like the shower pad, seemed a bit neglected in terms of cleanliness.
Dining
7.0
The buffet-style breakfast had a decent variety, although it could have been more diverse. Fresh fish was a notable addition that added some value.
Facilities
8.0
The overall facilities were good, aligning well with the price paid for the stay.
Convenient Location
Lack of Detailed Information
Walter
United Kingdom,
May
2024
6.4/10
The hotel is conveniently located near shopping malls and public transportation, making it an ideal spot for shoppers. The rooms were smartly designed and well air-conditioned, yet there were several outdated amenities that could be improved. The service was satisfactory, although some staff members could benefit from additional training. The dining options were limited, and the facilities require more upkeep to meet guests' expectations.
Rooms
6.0
The rooms were smart and very well air-conditioned, but outdated amenities like the small bed size and old-fashioned hair dryer were noticeable. Improvement is needed.
Service
7.0
The service was okay overall, with some helpful staff members, but there is room for improvement, especially in training for troubleshooting.
Location
8.0
The hotel is situated in a bustling area near shopping malls and public transportation, making it convenient for guests who love shopping.
Dining
5.0
The dining options were limited with few choices available. There is room for improvement in providing more variety for guests.
Facilities
6.0
The facilities need more upkeep and maintenance to enhance the overall guest experience.
Richard
United Kingdom,
April
2024
6.4/10
The hotel is a bit of a mixed bag. The room allocated to me was larger than expected, which was a pleasant surprise. However, despite requesting towels multiple times, they never arrived, which was disappointing. The pricing offered online is quite affordable, but there were some issues with service.
Rooms
7.0
I found my room to be bigger than what I booked for, a nice bonus.
Service
6.0
While most service was okay, a few exceptions were a downside, like the missing towels despite multiple requests.
Location
8.0
The location is a bit okay as it's surrounded by shopping malls, offering convenience for shopping.
Dining
5.0
The dining options were not worth it with limited selections available for guests.
Facilities
6.0
The hotel's restaurant did not provide a satisfactory dining experience in terms of variety.
Spacious rooms
Inconsistent service
Jim
United States,
April
2024
6.4/10
The hotel is conveniently located near major attractions and metro stations, making it easy to explore the city. The rooms were cleaned daily but lacked some modern amenities like a water kettle and complimentary coffee/tea. The service was a mixed bag, with untrained staff except for the helpful receptionists. The dining options were good but could use more variety, especially when it comes to fruits. The location is excellent for accessing restaurants and pharmacies, though the fire cauldrons in the outdoor area may be uncomfortably hot. The facilities were adequate but not exceptional.
Rooms
6.0
The rooms were cleaned every day but lacked modern amenities like a water kettle and complimentary coffee/tea.
Service
5.0
The service was inconsistent, with untrained staff except for the helpful receptionists.
Location
8.0
The hotel is conveniently located near major attractions, restaurants, and metro stations, making it easy to explore the city.
Dining
7.0
The dining options were satisfactory but could benefit from more variety, especially in fruits.
Facilities
6.0
The facilities were adequate but lacked standout features.
Don
United States,
March
2024
6.2/10
I had a mixed experience at the hotel. The room was cute with a cozy bed and great amenities, but unfortunately, bugs were running around, which was unsettling. The service was polite and helpful, except for one incident where it was rude and unprofessional. The location was convenient with shopping malls nearby, but the check-in process took longer than expected. The dining options were average with limited choices. Despite some drawbacks, the facilities were decent overall.
Rooms
7.0
The room was reasonably big with a comfortable bed, writing desk, flat screen TV, fridge, excellent aircon, good bathroom and shower, very clean, and good views of the street and mosque in front and across Dubai to the new Burj Dubai, the world's tallest building.
Service
6.0
Overall, the service was friendly, but there was one rude and unprofessional incident that stood out.
Location
7.0
The location was decent, with restaurants and groceries nearby, although the check-in process was a bit slow. Close to Saladin Metro and hotel's restaurant.
Dining
5.0
The dining experience was okay with few options available, some improvement needed.
Facilities
6.0
The facilities were satisfactory, but there is room for enhancement.
Clean
Bugs
Jack
United Kingdom,
March
2024
7.4/10
I had a mixed experience at the hotel; the room was cute and the bed cozy, but facing the street made it noisy at times. The service was friendly initially but became hostile over an internet issue. The location was great with nearby restaurants, yet starting to hear prayers early in the morning was a bit unexpected.
Rooms
7.0
The room was cute and the bed cozy, but facing the street made it noisy.
Service
5.0
The service was friendly initially but became hostile over an internet issue.
Location
8.0
The location was great with nearby restaurants, but starting to hear prayers early in the morning was unexpected.
Dining
9.0
The dining experience was great with a buffet style and lots of options.
Facilities
8.0
The facilities were good overall with laundry services available.
Cozy bed
Noisy room
John
United States,
February
2024
5.0/10
The hotel's location was excellent, close to major attractions and easy taxi access, making it convenient for shopping. The rooms were disappointing, with outdated amenities, limited water, and uncomfortable beds; my worst experience due to AC issues. The service was hit or miss, helpful advice on places nearby but unaccommodating with checkout extension requests. The dining experience was average, needing more variety, and some food left for long hours. Despite these drawbacks, the facilities were decent overall.
Rooms
5.0
The room was very small and claustrophobic, uncomfortable bed, and dated amenities.
Service
5.0
Service was inconsistent, helpful advice provided but unaccommodating with late checkout requests.
Location
7.0
The hotel is in a busy area convenient for shopping but a bit far with luggage.
Dining
5.0
Dining was average with limited options and some food left out too long.
Facilities
6.0
Facilities were decent overall.
Doris
United Kingdom,
February
2024
6.8/10
The hotel offers comfortable rooms but fell short on service. Great location with quick access to the metro and old Dubai, although service quality needs improvement.
Rooms
7.0
The rooms were clean and efficient for my needs, but the actual cost was higher than estimated during booking.
Service
5.0
I found the service lacking as I had to wait for assistance, and the staff could be friendlier and more professional.
Location
9.0
The location is very good, being near Salah Al Din metro station and conveniently close to the gold market and old town in Deira Dubai.
Dining
8.0
The buffet style dining was great with plenty of options, but I was disappointed that it was not included in my booking.
Facilities
6.0
The facilities were adequate, but there were some issues with WiFi and the lack of Indian channels with poor clarity on others.
Michelle
United States,
December
2023
7.0/10
I had a mixed experience at this hotel. The rooms were perfect for a solo traveler, clean, and I appreciated the early check-in at no extra cost, although there was a slight smell at times. The service was exceptional, particularly from Rohan at the front office, and the staff were both friendly and helpful. The location was ideal for exploring Dubai, although it felt a bit run down in certain areas. The dining options were average, with limited choices, and the additional fee didn't seem worth it. Overall, a decent place to stay.
Rooms
8.0
The rooms were perfect for a solo traveler, clean, and offered an early check-in at no extra cost. However, there was a slight smell at times despite efforts to freshen the air.
Service
9.0
The service was outstanding, especially from Rohan and the other staff members who were very helpful and kind.
Location
7.0
The location was perfect for exploring Dubai, near the metro and within walking distance to the Reef Mall. However, some parts felt a bit run down with broken furniture.
Dining
5.0
The dining experience was average with limited options for an extra fee. It didn't seem worth the additional cost.
Facilities
6.0
The facilities were decent, but nothing particularly stood out during my stay.
Frank
United States,
December
2023
7.0/10
My stay at the hotel was overall decent, but there were some noticeable pros and cons. The room was clean, but there were some issues with noise coming from outside. On the positive side, Mr Rohan from the Reception department provided superb service and deserves recognition.
Rooms
7.0
The room was decent, but there was a lot of noise coming from outside.
Service
6.0
The service, in general, was friendly, but there were some areas of incompetence. However, Mr Rohan from the Reception department stood out with his exceptional service.
Location
8.0
The location was very convenient as it is very near to the Salah Al Din metro station, making it easy to get around. However, there were some safety concerns regarding the fire cauldrons near the hotel.
Dining
7.0
The buffet breakfast was adequate, offering enough options. However, there were some complaints about the repetition of the same meals.
Facilities
7.0
The hotel has decent facilities, but improvements could be made to enhance the overall experience.
Basil
United Kingdom,
December
2023
7.4/10
My stay at this hotel was quite satisfactory. The room was clean and a good choice for Dubai, though the bathroom needed improvement. The breakfast and lunch were disappointing, as was the inadequate air conditioning system. The lack of airport transfers added inconvenience to the stay.
Rooms
7.0
My room was clean and definitely a cost-effective option for Dubai. However, the bathroom could use some improvement.
Service
8.0
The service was better than any other hotel I've been to. However, waiting for someone to open the door was uncomfortable.
Location
9.0
The hotel is close to shopping centers, the metro, and the international airport. It is accessible to various amenities, including restaurants and malls.
Dining
7.0
The dining experience was a mix. While the buffet style offered lots of options with fresh food, some issues like food left out for hours affected the overall experience.
Facilities
6.0
The facilities were decent overall, but the air conditioning system and the lack of airport transfers were noticeable drawbacks.
Ben
United Kingdom,
October
2023
6.0/10
The hotel offers spacious and comfortable rooms with amazing views. Mr Rohan from the Reception department provided superb service. However, the rooms should have been ready upon arrival.
Rooms
9.0
I stayed in a room equipped with a nice flat TV and safety box, which was spacious and comfortable with an amazing view. Shoutout to Mr Rohan for his superb service!
Service
5.0
The housekeepers on the 5th and 6th floors were helpful, but unfortunately, the daytime staff was rude and unhelpful. They even refused to extend the check-out time. Laundry services were subpar.
Location
8.0
The hotel is situated in a good area with great food joints around. It is conveniently located near public transportation, including underground stations and shopping malls.
Dining
5.0
The quality of the food left in the bain-marie for hours was disappointing. The dining options remained unchanged throughout my stay.
Facilities
6.0
The in-house driver service in the Deira District and ease of access to metro stations and malls are convenient. However, the facilities could use some improvement.
Julia
United States,
September
2023
6.8/10
The hotel room was quite spacious with air conditioning, and the large bathroom, although without a window, was still a step up from our original booking. The cleanliness could have been better for a standard 3-star room in the desert setting, but it was decent overall.
Rooms
7.0
The room was spacious with air conditioning and a reasonably good bathroom, although lacking a window.
Service
6.0
The service was acceptable, with some room for improvement in terms of customer care and friendliness.
Location
8.0
The hotel location was fairly convenient, near shopping malls and with easy access to supermarkets.
Dining
7.0
The dining experience was satisfactory with buffet-style meals offering decent options.
Facilities
6.0
The facilities were adequate, though not exceptional in any particular way.